Privacy Policy
Forcenet Inc. (“we,” “us,” or “our”) complies with Japan’s Act on the Protection of Personal Information and other applicable laws and regulations. We handle the personal information we collect appropriately in accordance with the following policy.
This policy applies to every website we operate, including forcenet.jp, the product and service sites under its subdomains, and kasuhara.net (collectively, “our websites”). Our product and service sites do not carry separate privacy policies; this policy is our single privacy policy.
Business operator
| Item | Details |
|---|---|
| Company | Forcenet Inc. (フォースネット株式会社) |
| Representative | Tomoyuki Urushidani |
| Address | Oba Bldg. B 6F, 28-4 Maruyama-cho, Shibuya-ku, Tokyo 150-0044, Japan |
| Telephone | +81-3-6416-4075 |
Information collected and purposes of use
Information collected through our forms
The forms on our websites (inquiries, quotation requests, document requests, pre-installation checks, partner and reseller applications, and similar) collect the inquiry type, company name, department, name, email address, telephone number, postal code and address, the products, configuration, scale, timing and budget under consideration, how you heard about us, your message, and any other fields shown on the form. The fields collected vary by form and are limited to those displayed. Quotation requests also record the time at which you accepted the applicable terms. We also collect the sender’s IP address and similar connection data to help prevent spam submissions.
We use this information for the following purposes:
- Responding to inquiries and contacting you to confirm information needed for a response.
- Sending an automatic email confirming receipt of your inquiry.
- Communications and procedures relating to quotations, pre-installation and on-site checks, final quotations, contracts, delivery and installation, invoicing, and support.
- Screening, interviews, and communications relating to our partner and reseller programs.
- Sending documents you have requested.
- Providing information about our products and services when relevant to your inquiry.
- Detecting and preventing unauthorized submissions and spam.
Information collected automatically
When you access our website, our server access logs automatically record information such as your IP address, the pages viewed, the date and time of access, and browser type.
We use this information to maintain stable website operation, implement security measures, and understand usage statistically. We do not use it for the purpose of identifying specific individuals.
Information collected through the use of our products and services
The handling of configuration data, logs, diagnostic information, call recordings, transcripts, and other data that we obtain through your use of our products and services (including cloud services, appliances, and AI features) — such as the scope of collection, where it is processed, whether it is transmitted externally, and retention periods — is set out in the terms of service, service specifications, and other contractual terms of each product or service. Where such data constitutes personal information, this policy also applies.
Management of personal information
Security measures
We implement necessary and appropriate security measures, including access controls and encrypted communications using TLS, to prevent unauthorized access to, loss, destruction, alteration, or leakage of the personal information we collect.
Disclosure to third parties
We do not provide personal information to third parties without the individual’s consent, except in the following cases:
- When required or permitted by law.
- When necessary to protect a person’s life, physical safety, or property and obtaining the individual’s consent is difficult.
- When cooperation with a national government body or similar organization is necessary and obtaining the individual’s consent could impede the performance of its duties.
Outsourcing
We may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes of use. In such cases, we exercise necessary and appropriate supervision over the service provider.
Cookies and transmission to external providers
Our websites use the following information collection modules, which use cookies and similar technologies to understand website usage and measure advertising effectiveness. The modules in use vary by site; our product and service sites generally use Google Analytics only.
These modules transmit information to the providers listed below, including the URLs of pages viewed, viewing dates and times, identifiers stored in cookies or similar technologies, and browser and device information. The transmitted information does not include names, email addresses, or other information that directly identifies an individual.
Google Analytics / Google Tag Manager — Google LLC
We use these services for statistical analysis of website access and to improve the website. Information transmitted to Google is managed in accordance with Google’s privacy policy.
For details and information on disabling collection, see:
- How Google uses information from sites or apps that use its services
- Google Analytics Opt-out Browser Add-on
Yahoo! Ads conversion measurement tag — LY Corporation
We use this tag to measure the effectiveness of Yahoo! Ads. Information transmitted to LY Corporation is managed in accordance with its privacy policy.
For details and information on opting out, see:
You can disable cookies in your browser settings if you do not wish to accept them. The main functions of our website remain available when cookies are disabled.
Requests concerning personal data
If you or your authorized representative requests notification of the purposes of use, disclosure, correction, addition, deletion, suspension of use, erasure, or cessation of third-party provision of personal data we hold, we will verify your identity and respond without delay in accordance with applicable law.
Please submit requests through the contact point below.
Contact
For questions or consultations about our handling of personal information, contact:
Forcenet Inc. — Personal Information Inquiries
Oba Bldg. B 6F, 28-4 Maruyama-cho, Shibuya-ku, Tokyo 150-0044, Japan
Telephone: +81-3-6416-4075
Revisions to this policy
We may revise this policy in response to changes in laws and regulations or our business activities. Any revised policy will be published on this page.
Established: August 3, 2026
Last revised: September 9, 2026 (version 1.1.0)
Revision history
- Version 1.1.0 (September 9, 2026): Extended the scope to every website we operate, and added the information collected through our forms and its purposes of use, and the handling of information obtained through the use of our products and services.
- Version 1.0.0 (August 3, 2026): Established.